Frequently Asked Questions


Transaction limits and required verification:

  • $20 – $900: SMS verification & name entry.
  • $901 – $2,999: ID registration on ATM.
  • $3,000 – $18,000: ID registration on ATM & completed Enhanced Due Diligence (EDD) form (see links below).
  • For higher daily transactions, call (888) 420-9816 for a SMS/text link to our enhanced due diligence forms.  

Limits and verification is subject to change. TheCoinBros,LLC is a FINCEN registered money service business (MSB) #31000171876054. 

No. Always send Bitcoin and other cryptocurrencies to your own wallet. Third party transactions are forbidden, and are a violation of our terms and conditions. This policy protects our customers by ensuring that transactions arrive safely to the purchasing customer’s wallet.

Your cryptocurrencies are sent as an immediate transaction straight to your wallet! In most cases, you will see your transaction on the blockchain within seconds and it will begin confirming in your wallet within minutes! Please call customer support at (888) 420-9816 with any questions.

Oh yeah! TheCoinBros,LLC is a FINCEN registered Money Service Business (MSB #31000171876054) and complies with all federal and state laws and regulations.

No. Go home until you’re an adult with money.