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Frequently
Asked Questions

ANY QUESTIONS? (888) 420-9816

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How do I Buy, Sell and Register on the Bitcoin ATM?

It’s easy! Click the links below for an instructional video!

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What are your limits and customer verification requirements?

Transaction limits and required verification:

  • $20 – $900: SMS verification & name entry.
  • $901 – $2,999: ID registration on ATM.
  • $3,000 – $18,000: ID registration on ATM & completed Enhanced Due Diligence (EDD).
  • For higher daily transactions, call (888) 420-9816 for a SMS/text link to our enhanced due diligence forms.

Limits and verification is subject to change. TheCoinBros,LLC is a FINCEN registered money service business (MSB) #31000171876054.

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Can I send Bitcoin or other cryptocurrencies to someone else’s wallet, other than my own?

No. Always send Bitcoin and other cryptocurrencies to your own wallet. Third party transactions are forbidden, and are a violation of our terms and conditions. This policy protects our customers by ensuring that transactions arrive safely to the purchasing customer’s wallet.

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How long does it take to receive my crypto once purchased?

Your cryptocurrencies are sent as an immediate transaction straight to your wallet! In most cases, you will see your transaction on the blockchain within seconds and it will begin confirming in your wallet within minutes! Please call customer support at (888) 420-9816 with any questions.

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Are you a reputable company?

Oh yeah! TheCoinBros,LLC is a FINCEN registered Money Service Business (MSB #31000171876054) and complies with all federal and state laws and regulations.

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I'm under 18 years of age, can I buy crypto?

No. Go home until you’re an adult with money.